How To Fix HRPAYBR_EFD824 - Use of eSocial external cockpit activated; impossible to use monitor

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD - Message class EFD-Social

• Message number: 824

• Message text: Use of eSocial external cockpit activated; impossible to use monitor

What causes this issue?

You have tried to use the report <LS>eSocial: Event Monitor</> (
<DS:TRAN.PC00_M37_EFD_MONITOR>RPU_PAYBR_EFD_MONITOR</>). However, the
report is incompatible with the use of the external cockpit to monitor
the eSocial events, that is active in your system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX LANGUAGE EN

Procedure for System Administrators

Deactivate the external cockpit use in the customizing activity
<DS:SIMG.PAY_BR_EFD18>Specify use of external cockpit</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD824 - Use of eSocial external cockpit activated; impossible to use monitor ?

  The SAP error message HRPAYBR_EFD824 indicates that the use of the eSocial external cockpit has been activated, which prevents the use of the internal monitoring tools for eSocial in the SAP system. This error typically arises in the context of Brazilian payroll processing, where eSocial is a system for reporting employee and payroll information to the government.
  Cause:
  The error occurs when the configuration for eSocial is set to use the external cockpit, which is a separate tool or interface for managing eSocial submissions. When this setting is activated, the internal monitoring functionalities within SAP for eSocial cannot be utilized, leading to the error message.
  Solution:
  To resolve this error, you have a couple of options:
  
  
  Check Configuration Settings:
  
  Navigate to the configuration settings for eSocial in your SAP system.
  Verify if the option for using the external cockpit is indeed activated. If you do not need to use the external cockpit, you can deactivate this setting to allow the use of the internal monitoring tools.
  
  
  
  Use the External Cockpit:
  
  If your organization requires the use of the external cockpit for eSocial, you will need to proceed with the external tool for monitoring and managing eSocial submissions. In this case, you will not be able to use the internal monitoring features in SAP.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to eSocial and the external cockpit to ensure that you are following the correct procedures and configurations.
  
  
  
  Contact SAP Support:
  
  If you are unsure about the configuration or if the issue persists after making changes, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system setup and requirements.
  
  
  
  Related Information:
  
  eSocial: A Brazilian government initiative that aims to simplify the reporting of labor, social security, and tax information by employers.
  SAP HR Module: The Human Resources module in SAP that handles various HR processes, including payroll, employee management, and compliance reporting.
  External Cockpit: A third-party or external tool that may be used for managing eSocial submissions, which can provide additional functionalities not available in the standard SAP interface.
  
  By addressing the configuration settings or utilizing the appropriate tools, you should be able to resolve the HRPAYBR_EFD824 error and continue with your eSocial reporting processes.