How To Fix HRPAYBR_EFD807 - Impossible to lock entry; the event will not be generated

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBR_EFD - Message class EFD-Social

• Message number: 807

• Message text: Impossible to lock entry; the event will not be generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBR_EFD807 - Impossible to lock entry; the event will not be generated ?

  The SAP error message HRPAYBR_EFD807 indicates that the system is unable to lock a specific entry, which prevents the generation of an event. This error typically occurs in the context of payroll processing or when dealing with employee data in the Brazilian payroll module (HR-PAY-BR).
  Causes:
  
  Concurrency Issues: The entry you are trying to process may be locked by another user or process. This can happen if multiple users are trying to access or modify the same data simultaneously.
  Incomplete Transactions: If a previous transaction that involved the same data was not completed properly, it might leave the entry in a locked state.
  Database Locks: Sometimes, database locks can occur due to long-running transactions or issues with the database itself.
  Configuration Issues: There may be configuration settings in the payroll module that are not set correctly, leading to locking issues.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 to check for existing locks on the entry. If you find a lock that is no longer needed, you can delete it (if you have the necessary authorizations).
  Wait and Retry: If the lock is due to another user, you may need to wait until that user completes their transaction and then try again.
  Review Transaction Logs: Check the transaction logs to identify if there are any incomplete transactions that need to be addressed.
  System Restart: In some cases, a system restart may help clear any lingering locks, especially if they are due to a temporary issue.
  Consult with Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate any underlying database issues or to check for system performance problems.
  Review Configuration: Ensure that the payroll configuration is set up correctly and that there are no issues with the payroll schema or related settings.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review the documentation for the HR-PAY-BR module to ensure that all configurations are correct and that you are following the recommended procedures for payroll processing.
  User Authorizations: Ensure that the user attempting to generate the event has the necessary authorizations to access and modify the relevant data.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.