How To Fix HRPAYBE_DI007 - Error during data retrieval from company & &

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYBE_DI - HR-Belgium: Dimona message class

• Message number: 007

• Message text: Error during data retrieval from company & &

What causes this issue?

A company with this institution group and address does not exist in the
database.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if you have selected the correct institution group and address.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYBE_DI007 - Error during data retrieval from company & & ?

  The SAP error message HRPAYBE_DI007 typically indicates an issue with data retrieval in the context of payroll processing, specifically in the Belgian payroll module. This error can occur for various reasons, and understanding the cause is essential for resolving it.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies in the employee master data or payroll data that prevent the system from retrieving the necessary information.
  Missing Data: Required data for the payroll calculation might be missing or incomplete, such as absence records, wage types, or other relevant information.
  Configuration Issues: Incorrect configuration in the payroll schema or related settings can lead to data retrieval errors.
  Authorization Issues: The user may not have the necessary authorizations to access the required data.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Review the employee master data and payroll data for any inconsistencies or missing information.
  Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to verify the data.
  
  
  
  Review Payroll Configuration:
  
  Check the payroll schema and ensure that all necessary configurations are correctly set up.
  Ensure that the wage types and other relevant settings are properly defined.
  
  
  
  Run Consistency Checks:
  
  Use the SAP transaction code PC00_MXX_CALC (where XX is the country code) to run payroll consistency checks and identify any issues.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the payroll data. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They can help diagnose any underlying technical issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PC00_MXX_CALC for HR data management and payroll processing.
  SAP Notes: Regularly check for updates and notes related to payroll processing in Belgium, as SAP frequently releases updates that may address specific issues.
  Documentation: Review SAP documentation related to the Belgian payroll module for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the HRPAYBE_DI007 error effectively.