How To Fix HRPAYAT_NTS_UTIL021 - Unable to derive information (ZUGE&GEGC0) from IT 367

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYAT_NTS_UTIL - General Error Messages Regarding mBGM

• Message number: 021

• Message text: Unable to derive information (ZUGE&GEGC0) from IT 367

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYAT_NTS_UTIL021 - Unable to derive information (ZUGE&GEGC0) from IT 367 ?

  The SAP error message HRPAYAT_NTS_UTIL021 indicates that the system is unable to derive information from the infotype (IT) 367, which is related to the Austrian payroll process. This error typically arises in the context of payroll processing, particularly when the system is trying to access or calculate data that is not available or is incorrectly configured.
  Causes:
  
  Missing Data: The infotype 367 may not have been maintained correctly for the employee in question. This could mean that required fields are empty or that the infotype itself is not created for the employee.
  Incorrect Configuration: There may be issues with the configuration of the payroll schema or the rules that govern how data is derived from infotype 367.
  Authorization Issues: The user may not have the necessary authorizations to access the data in infotype 367.
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from deriving the necessary information.
  
  Solutions:
  
  Check Infotype 367: Verify that infotype 367 is correctly maintained for the employee. Ensure that all required fields are filled out and that the infotype is active.
  Review Payroll Configuration: Check the payroll schema and rules to ensure that they are correctly set up to derive data from infotype 367. This may involve consulting with a payroll specialist or SAP consultant.
  Authorization Check: Ensure that the user processing the payroll has the necessary authorizations to access the relevant infotypes.
  Data Consistency Check: Run consistency checks on the employee's data to identify any discrepancies that may be causing the issue. This can often be done using transaction codes like PA30 or PA40.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide guidance on how to resolve it.
  
  Related Information:
  
  Infotype 367: This infotype is specific to the Austrian payroll and is used to store information related to the employee's tax and social security contributions.
  SAP Payroll Processing: Understanding the overall payroll process in SAP, including how infotypes interact, can help in troubleshooting issues like this.
  SAP Community and Forums: Engaging with the SAP community or forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after checking these areas, it may be necessary to involve your SAP support team or a consultant with expertise in SAP HR and payroll.