How To Fix HRPAYAE036 - Insurance number not found in infotype 3251

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAYAE - Mesasge class for package PCAE

• Message number: 036

• Message text: Insurance number not found in infotype 3251

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAYAE036 - Insurance number not found in infotype 3251 ?

  The SAP error message HRPAYAE036, which states "Insurance number not found in infotype 3251," typically occurs in the context of payroll processing or employee data management within the SAP Human Capital Management (HCM) module. This error indicates that the system is unable to find a valid insurance number for an employee in the specified infotype (3251), which is related to social insurance data.
  Cause:
  
  Missing Data: The employee's insurance number may not have been entered in infotype 3251.
  Incorrect Infotype Configuration: The infotype may not be properly configured or activated in the system.
  Data Inconsistency: There may be inconsistencies or errors in the employee's master data.
  Time Period Issues: The infotype record may not be valid for the payroll period being processed.
  Authorization Issues: The user may not have the necessary permissions to view or edit the infotype.
  
  Solution:
  
  
  Check Infotype 3251: 
  
  Navigate to the employee's master data and check infotype 3251 to ensure that the insurance number is correctly entered.
  If the record is missing, you will need to create or update it with the correct insurance number.
  
  
  
  Verify Validity Period:
  
  Ensure that the infotype record is valid for the payroll period you are processing. If the record is not valid for that period, you may need to adjust the validity dates.
  
  
  
  Review Configuration:
  
  Check the configuration of infotype 3251 in the SAP system to ensure it is set up correctly. This may involve consulting with your SAP HCM administrator or a functional consultant.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the employee's master data to identify any discrepancies that may be causing the issue.
  
  
  
  Authorization Check:
  
  Ensure that the user processing the payroll has the necessary authorizations to access and modify infotype 3251.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to this error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Infotype 3251: This infotype is used to store social insurance data for employees, including their insurance numbers and related information.
  SAP HCM Module: The Human Capital Management module in SAP is responsible for managing employee data, payroll, and related processes.
  Payroll Processing: Errors in infotypes can lead to issues during payroll processing, so it is crucial to resolve them before running payroll.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.