How To Fix HRPAYAE034 - No record found in infotype 0023


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAYAE - Mesasge class for package PCAE

  • Message number: 034

  • Message text: No record found in infotype 0023

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAYAE034 - No record found in infotype 0023 ?

    The SAP error message HRPAYAE034, which states "No record found in infotype 0023," typically occurs in the context of Human Resources (HR) and Payroll processing. Infotype 0023 is related to "Dependent" data in the SAP HR module, specifically for maintaining information about dependents of employees.

    Cause:

    1. Missing Data: The most common cause of this error is that there are no records in infotype 0023 for the employee in question. This could happen if the employee has not been assigned any dependents or if the records were not created or were deleted.
    2. Incorrect Employee Number: The error may also arise if the employee number being referenced is incorrect or does not exist in the system.
    3. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the data in infotype 0023.
    4. Data Consistency Issues: There may be inconsistencies in the data or issues with the database that prevent the retrieval of the records.

    Solution:

    1. Check Infotype Records: Verify if there are any records in infotype 0023 for the employee. You can do this by using transaction code PA20 (Display HR Master Data) and entering the employee number and infotype 0023.
    2. Create or Update Records: If there are no records, you may need to create a new record for the employee's dependents using transaction code PA30 (Maintain HR Master Data).
    3. Verify Employee Number: Ensure that the employee number you are using is correct and exists in the system.
    4. Authorization Check: Confirm that you have the necessary authorizations to access the data in infotype 0023. If not, contact your system administrator to obtain the required permissions.
    5. Data Consistency Check: If you suspect data consistency issues, you may need to run consistency checks or consult with your SAP Basis team to investigate any underlying database issues.

    Related Information:

    • Infotype 0023: This infotype is used to maintain information about dependents, such as their names, relationships to the employee, and other relevant details.
    • Transaction Codes: Familiarize yourself with relevant transaction codes like PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) for managing HR data.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as SAP frequently updates its software and documentation.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.

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