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How To Fix HRPAY99RU_RMS_DB123 - Internal check agent reported an error during update process


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAY99RU_RMS_DB - RMS DB: Messages for RMS persistence layer

  • Message number: 123

  • Message text: Internal check agent reported an error during update process

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAY99RU_RMS_DB123 - Internal check agent reported an error during update process ?

    The SAP error message HRPAY99RU_RMS_DB123 typically indicates that there was an internal error during the update process in the HR (Human Resources) module, specifically related to payroll processing. This error can arise from various underlying issues, including data inconsistencies, configuration problems, or issues with the database.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the payroll data, such as missing or incorrect entries in the infotypes.
    2. Configuration Issues: Incorrect configuration in the payroll schema or rules can lead to errors during processing.
    3. Database Issues: Problems with the database, such as locks, corruption, or connectivity issues, can cause update failures.
    4. Authorization Issues: Lack of proper authorizations for the user executing the payroll process can lead to errors.
    5. Program Errors: Bugs or issues in the custom code or standard SAP programs can also trigger this error.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the error.
    2. Data Validation: Validate the payroll data for the employees involved. Check for missing or incorrect entries in relevant infotypes (e.g., IT0000, IT0001, IT0008).
    3. Configuration Review: Ensure that the payroll configuration is correct. Review the payroll schema and rules to ensure they are set up properly.
    4. Database Check: Check the database for any locks or issues. You may need to consult with your database administrator to ensure that the database is functioning correctly.
    5. User Authorizations: Verify that the user executing the payroll process has the necessary authorizations to perform the actions.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
    7. Testing: If you have made recent changes to the system (e.g., configuration changes, custom code), consider reverting those changes or testing in a development environment to isolate the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and SLG1 (Application Log).
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Documentation: Review SAP documentation related to payroll processing and error handling for additional guidance.

    If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further assistance.

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