How To Fix HRPAY99PM701 - Event and counterevent must not be triggered together

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99PM - Messages for HR Process Manager

• Message number: 701

• Message text: Event and counterevent must not be triggered together

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99PM701 - Event and counterevent must not be triggered together ?

  The SAP error message HRPAY99PM701 indicates that there is a conflict in the payroll processing where both an event and a counter-event are being triggered simultaneously. This typically occurs in the context of payroll processing in SAP HR (Human Resources) when certain conditions are not met or when the configuration is incorrect.
  Cause:
  
  Event and Counter-Event Conflict: The error arises when the system detects that both an event (which usually indicates a specific action or occurrence, such as a hiring or termination) and a counter-event (which negates or counters the original event) are being processed at the same time. This is not allowed as it creates ambiguity in payroll calculations.
  Incorrect Configuration: The configuration of the payroll schema or the infotype records may be set up incorrectly, leading to the triggering of both events.
  Data Entry Errors: There may be errors in the employee master data or payroll infotypes that lead to this conflict.
  
  Solution:
  
  Review Payroll Events: Check the payroll events and counter-events that are being triggered for the employee in question. Ensure that only one of them is active at any given time.
  Check Infotype Records: Review the relevant infotype records (such as IT0000, IT0001, IT0002, etc.) for the employee to ensure that there are no conflicting entries.
  Adjust Payroll Configuration: If the issue is due to configuration, you may need to adjust the payroll schema or the rules governing the events and counter-events. This may require assistance from a SAP HR consultant or someone with expertise in payroll configuration.
  Run Payroll Simulation: Before running the actual payroll, use the payroll simulation feature to identify any potential issues. This can help catch conflicts before they affect the payroll run.
  Consult Documentation: Refer to SAP documentation or notes related to payroll processing for specific guidance on handling events and counter-events.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in diagnosing the issue.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that payroll calculations are accurate.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support or a qualified SAP HR consultant for further assistance.