How To Fix HRPAY99PM170 - JOB CLOSE error in submit job (process &1, step &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99PM - Messages for HR Process Manager

• Message number: 170

• Message text: JOB CLOSE error in submit job (process &1, step &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99PM170 - JOB CLOSE error in submit job (process &1, step &2) ?

  The SAP error message HRPAY99PM170 typically indicates an issue related to the job processing in the payroll module. This error occurs when there is a problem with the job submission for payroll processing, specifically during the closing of a job step.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration in the payroll settings or job scheduling.
  Data Issues: Missing or incorrect data in the payroll results or master data that is required for processing.
  Authorization Problems: The user may not have the necessary authorizations to execute the payroll job.
  System Errors: Technical issues in the SAP system, such as memory problems or system performance issues.
  Job Dependencies: Other jobs that need to be completed before this job can run may not have finished successfully.
  
  Solution:
  To resolve the HRPAY99PM170 error, you can follow these steps:
  
  
  Check Job Logs: Review the job logs for more detailed error messages that can provide insight into what went wrong. You can do this by navigating to transaction SM37 and checking the job status and logs.
  
  
  Verify Configuration: Ensure that the payroll configuration is set up correctly. Check the payroll schema and rules to ensure they are correctly defined.
  
  
  Data Validation: Validate the master data and payroll results for any inconsistencies or missing information. Ensure that all necessary data is available and correct.
  
  
  Authorization Check: Confirm that the user executing the job has the necessary authorizations to run payroll jobs. You may need to consult with your security team to verify this.
  
  
  Check Dependencies: Ensure that any prerequisite jobs have completed successfully. If there are dependencies, make sure they are resolved before re-running the job.
  
  
  System Performance: If the issue is related to system performance, consider checking system resources and performance metrics. You may need to work with your Basis team to address any underlying system issues.
  
  
  Re-run the Job: After addressing the above points, try to re-run the payroll job. Monitor the job closely to see if the error persists.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), PA03 (Maintain Payroll Schema), and PE51 (Maintain Form for Payroll).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for HRPAY99PM170 in the SAP Support Portal.
  Documentation: Review SAP documentation related to payroll processing and job scheduling for best practices and troubleshooting tips.
  
  If the problem persists after following these steps, it may be necessary to engage SAP support for further assistance.