How To Fix HRPAY99PM166 - Error when scheduling counterevent &3/&4 (process &1, step &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99PM - Messages for HR Process Manager

• Message number: 166

• Message text: Error when scheduling counterevent &3/&4 (process &1, step &2)

What causes this issue?

An internal error occurred in the <LS>Job Open</> function module.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SUPPORT OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99PM166 - Error when scheduling counterevent &3/&4 (process &1, step &2) ?

  The SAP error message HRPAY99PM166 typically occurs in the context of payroll processing, specifically when there is an issue with scheduling a counter event in the payroll process. This error can arise due to various reasons, including configuration issues, missing data, or incorrect settings in the payroll process.
  Cause:
  
  Configuration Issues: The payroll process may not be correctly configured, leading to issues when trying to schedule counter events.
  Missing Data: Required data for the payroll process or counter event may be missing or incomplete.
  Incorrect Process/Step: The specified process or step in the error message may not exist or may not be correctly defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to execute the payroll process or schedule events.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the payroll process in the SAP system. Ensure that all necessary parameters are correctly set up.
  Verify Data: Ensure that all required data for the payroll process is complete and accurate. This includes employee master data, payroll area settings, and any other relevant information.
  Review Process and Step: Check the process and step numbers mentioned in the error message. Ensure that they are valid and correctly defined in the system.
  Authorization Check: Verify that the user executing the payroll process has the necessary authorizations to perform the action.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  Debugging: If the issue persists, consider debugging the payroll process to identify the exact point of failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and others that may help in troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.