How To Fix HRPAY99PM165 - Error when scheduling event &3/&4 (process &1, step &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99PM - Messages for HR Process Manager

• Message number: 165

• Message text: Error when scheduling event &3/&4 (process &1, step &2)

What causes this issue?

An internal error occurred in the <LS>Job Close</> function module.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SUPPORT OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99PM165 - Error when scheduling event &3/&4 (process &1, step &2) ?

  The SAP error message HRPAY99PM165 typically occurs in the context of payroll processing within the SAP Human Resources (HR) module. This error indicates that there is an issue when trying to schedule a specific event related to payroll processing. The message provides details about the process and step that encountered the error.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Configuration Issues: Incorrect configuration in the payroll schema or in the event scheduling settings.
  Missing Data: Required data for the payroll process or event is missing or incomplete.
  Authorization Issues: The user may not have the necessary authorizations to execute the payroll process or schedule the event.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Incorrect Parameters: The parameters passed to the scheduling function may be incorrect or not valid.
  
  Solution:
  To resolve the HRPAY99PM165 error, you can take the following steps:
  
  
  Check Configuration: Review the payroll configuration settings in the SAP system to ensure that they are set up correctly. Pay special attention to the payroll schema and event scheduling settings.
  
  
  Verify Data: Ensure that all necessary data for the payroll process is complete and accurate. This includes employee master data, payroll results, and any other relevant information.
  
  
  Review Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to execute the payroll process and schedule events.
  
  
  Analyze Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  Check for Technical Issues: Investigate any potential technical issues, such as database connectivity or performance problems, that may be affecting the scheduling of the event.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific payroll process you are working with. There may be known issues or patches available.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the error message or the payroll process you are working with. SAP Notes often contain solutions or workarounds for known issues.
  Community Forums: Engage with SAP community forums or user groups where you can find discussions related to similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the root cause of the HRPAY99PM165 error and implement an appropriate solution.