How To Fix HRPAY99OC391 - Error when creating the control for absences

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 391

• Message text: Error when creating the control for absences

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC391 - Error when creating the control for absences ?

  The SAP error message HRPAY99OC391 typically occurs in the context of payroll processing, particularly when there are issues related to the creation of controls for absences in the Human Resources (HR) module. This error can arise due to various reasons, including configuration issues, missing data, or inconsistencies in the employee's absence records.
  Cause:
  
  Configuration Issues: The absence types may not be properly configured in the system, leading to errors when trying to create controls.
  Missing Data: Required fields or data for the absence records may be missing or incorrectly entered.
  Inconsistent Data: There may be inconsistencies in the employee's master data or absence records that prevent the system from processing the absence correctly.
  Authorization Issues: The user may not have the necessary authorizations to create or modify absence records.
  
  Solution:
  
  Check Configuration: Review the configuration settings for absence types in the SAP system. Ensure that all necessary settings are correctly defined.
  Validate Data: Check the employee's absence records and master data for completeness and accuracy. Ensure that all required fields are filled out correctly.
  Review Logs: Look at the application logs or error logs in SAP to get more detailed information about what might be causing the error.
  Authorization Check: Ensure that the user has the appropriate authorizations to perform the action related to absence control creation.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
  Testing: If changes are made, conduct tests to ensure that the issue is resolved and that absence controls can be created without errors.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently releases updates that may address specific errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA61 (Maintain HR Time Data) to review and correct employee absence records.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the HRPAY99OC391 error and implement a solution to resolve it.