How To Fix HRPAY99OC389 - Error when starting control for the payments to be reversed

HRPAY99OC389 - Overview

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 389

• Message text: Error when starting control for the payments to be reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC389 - Error when starting control for the payments to be reversed ?

  The SAP error message HRPAY99OC389 typically occurs in the context of payroll processing, specifically when attempting to reverse payments. This error indicates that there is an issue with the control for the payments that are to be reversed. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Payment Data: The payment data that is being referenced for reversal may be incorrect or incomplete.
  Missing Configuration: There may be missing configuration settings in the payroll module that are required for processing reversals.
  Authorization Issues: The user attempting to perform the reversal may not have the necessary authorizations to execute the transaction.
  System Errors: There could be underlying system errors or inconsistencies in the payroll data that need to be addressed.
  Lock Entries: The payroll run may be locked or in a state that prevents reversals from being processed.
  
  Solutions:
  
  Check Payment Data: Verify the payment data that you are trying to reverse. Ensure that