How To Fix HRPAY99OC387 - Internal error when creating the control for payroll result

HRPAY99OC387 - Overview

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 387

• Message text: Internal error when creating the control for payroll result

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC387 - Internal error when creating the control for payroll result ?

  The SAP error message HRPAY99OC387, which indicates an "Internal error when creating the control for payroll result," typically arises during the payroll processing in the SAP Human Capital Management (HCM) module. This error can be caused by various factors, including configuration issues, data inconsistencies, or problems with the payroll schema.
  Possible Causes:
  
  
  Configuration Issues: Incorrect settings in the payroll configuration can lead to this error. This includes issues with the payroll schema, rules, or control records.
  Data Inconsistencies: Missing or incorrect master data (e.g., employee records, infotypes) can cause the payroll process to fail.
  Custom Code: If there are custom enhancements or modifications in the payroll process, they might be causing the internal error.
  System Bugs: Occasionally, this error can be due to bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  Check Configuration: Review the payroll configuration settings in the SAP system. Ensure that the payroll schema and rules are correctly