How To Fix HRPAY99OC384 - Error occured when creating the control for payroll result


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAY99OC - International payroll accounting, off-cycle

  • Message number: 384

  • Message text: Error occured when creating the control for payroll result

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAY99OC384 - Error occured when creating the control for payroll result ?

    The SAP error message HRPAY99OC384 indicates that an error occurred while creating the control for the payroll result. This error typically arises during the payroll processing in the Human Resources (HR) module of SAP, particularly in the Payroll component.

    Possible Causes:

    1. Configuration Issues: There may be incorrect or incomplete configuration settings in the payroll schema or related infotypes.
    2. Master Data Issues: Missing or incorrect employee master data (e.g., infotypes related to payroll) can lead to this error.
    3. Payroll Schema Errors: Errors in the payroll schema or rules that are being executed can cause this issue.
    4. Authorization Issues: The user executing the payroll may not have the necessary authorizations to perform the action.
    5. Technical Issues: There could be underlying technical issues, such as database inconsistencies or system performance problems.

    Solutions:

    1. Check Configuration: Review the payroll configuration settings in the SAP system. Ensure that all necessary settings are correctly configured.
    2. Review Master Data: Verify that all relevant employee master data is complete and accurate. Check infotypes such as IT0000 (Actions), IT0001 (Organizational Assignment), IT0002 (Personal Data), and any payroll-specific infotypes.
    3. Analyze Payroll Schema: Look into the payroll schema being used and check for any errors or inconsistencies in the rules defined. You may need to debug the payroll process to identify where the error occurs.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to execute payroll processing. You can check this in the user roles and profiles.
    5. Review Logs: Check the payroll logs for more detailed error messages that can provide insights into what went wrong. You can access these logs through transaction codes like PC00_MXX_CALC or PC00_MXX_RESULT.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve known issues.
    7. Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for assistance. They can help with deeper technical analysis and troubleshooting.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • PC00_MXX_CALC: Payroll calculation
      • PC00_MXX_RESULT: Payroll results
    • Documentation: Review SAP documentation related to payroll processing and error handling.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the cause of the HRPAY99OC384 error in your SAP system.

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