How To Fix HRPAY99OC343 - Internal error when creating the payroll result adjustment control

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 343

• Message text: Internal error when creating the payroll result adjustment control

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC343 - Internal error when creating the payroll result adjustment control ?

  The SAP error message HRPAY99OC343, which indicates an "Internal error when creating the payroll result adjustment control," typically arises during the payroll processing in the Human Capital Management (HCM) module. This error can be caused by various factors, including configuration issues, data inconsistencies, or problems with the payroll schema.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the payroll configuration can lead to this error. This includes issues with the payroll schema, rules, or infotypes.
  Data Inconsistencies: Missing or incorrect data in employee master records or payroll results can trigger this error.
  Custom Code: If there are custom enhancements or modifications in the payroll process, they may not be functioning correctly.
  System Bugs: Occasionally, this error can be due to bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the payroll schema and rules to ensure they are correctly configured.
  Verify that all necessary infotypes are correctly maintained for the employees involved in the payroll run.
  
  
  
  Data Validation:
  
  Check the employee master data for any inconsistencies or missing information.
  Ensure that all relevant payroll results are correctly stored and accessible.
  
  
  
  Review Custom Code:
  
  If there are any custom enhancements, review the code for errors or issues that could be causing the problem.
  Consider temporarily disabling custom code to see if the error persists.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Look for any related short dumps (transaction ST22) that might give insights into the internal error.
  
  
  
  SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Testing:
  
  If possible, replicate the issue in a test environment to better understand the conditions under which the error occurs.
  Run a payroll simulation to identify if the error is consistent across different scenarios.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PC00_MXX_CALC (Payroll Calculation), and PC00_MXX_CEDT (Payroll Results).
  Documentation: Review SAP documentation related to payroll processing and error handling in HCM.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the HRPAY99OC343 error effectively.