How To Fix HRPAY99OC072 - Infotype 0267 could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 072

• Message text: Infotype 0267 could not be saved

What causes this issue?

Records for the Additional Payments Off-Cycle infotype (0267) have been
created for the off-cycle payroll run. One of these records could not
be saved to the database.

System Response

To avoid inconsistencies, the payroll result has not been saved.

How to fix this error?

Try to create these records in infotype 0267 using master data
maintenance. The exact error message should be displayed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC072 - Infotype 0267 could not be saved ?

  The SAP error message HRPAY99OC072 indicates that there is an issue with saving data in Infotype 0267 (which is related to the "Additional Payments" infotype in the SAP HR module). This error can occur due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Validation Issues: The data being entered may not meet the validation criteria set for Infotype 0267. This could include incorrect or missing mandatory fields.
  Authorization Issues: The user may not have the necessary authorizations to create or modify records in Infotype 0267.
  Technical Issues: There may be a technical issue with the SAP system, such as a database lock or a problem with the underlying program logic.
  Configuration Issues: The infotype may not be properly configured in the system, leading to issues when trying to save data.
  Missing Dependencies: There may be dependencies on other infotypes or data that need to be fulfilled before saving Infotype 0267.
  
  Solutions:
  
  Check Data Entry: Review the data being entered for any errors or missing mandatory fields. Ensure that all required fields are filled out correctly.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to access and modify Infotype 0267.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the save operation.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error is occurring.
  Consult Configuration: Work with your SAP HR configuration team to ensure that Infotype 0267 is correctly configured and that all dependencies are met.
  Check for Notes: Look for SAP Notes related to Infotype 0267 or the specific error message. SAP frequently releases notes that address known issues and provide solutions.
  
  Related Information:
  
  Infotype 0267: This infotype is used for managing additional payments to employees, such as bonuses or other one-time payments.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) to access and modify infotypes.
  SAP Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.