How To Fix HRPAY99OC071 - Infotype 0009 could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99OC - International payroll accounting, off-cycle

• Message number: 071

• Message text: Infotype 0009 could not be saved

What causes this issue?

A separate infotype record has been created for the bank details for
the off-cycle payroll run. This record could not be stored in the
database.
This may be caused because the date of the off-cycle payroll run is
before the date to which payroll has been run for the employee as
specified in infotype 0003. In the standard system, however, infotype
0009 is locked against changes in the payroll past.

System Response

To avoid inconsistencies, the payroll result was not saved.

How to fix this error?

Try to create this record in infotype 0009 using master data
maintenance. The exact error message should then be displayed. If
necessary, changes to the past data for infotype 0009 must be
permitted.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99OC071 - Infotype 0009 could not be saved ?

  The SAP error message HRPAY99OC071, which indicates that "Infotype 0009 could not be saved," typically arises in the context of Human Resources (HR) data management, specifically when dealing with infotype 0009 (which is related to "Bank Details"). This error can occur for several reasons, and understanding the cause is crucial for finding a solution.
  Possible Causes:
  
  
  Data Validation Issues: The data being entered may not meet the validation criteria set for infotype 0009. This could include incorrect formats for bank account numbers, invalid bank keys, or missing mandatory fields.
  
  
  Authorization Issues: The user may not have the necessary authorizations to make changes to infotype 0009. This can prevent the saving of the data.
  
  
  Technical Issues: There may be underlying technical issues, such as database locks, system performance problems, or issues with the SAP application itself.
  
  
  Custom Enhancements: If there are custom enhancements or user exits implemented in the system, they may interfere with the saving process of infotype 0009.
  
  
  Missing Configuration: The configuration for bank details may not be set up correctly in the system, leading to issues when trying to save the infotype.
  
  
  Solutions:
  
  
  Check Data Entry: Review the data being entered for infotype 0009. Ensure that all mandatory fields are filled out correctly and that the data adheres to the required formats.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to modify infotype 0009. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the save operation. If locks are found, they may need to be released.
  
  
  Debugging: If the issue persists, consider debugging the process to identify any custom code or enhancements that may be causing the problem. This may require the assistance of a developer.
  
  
  Configuration Review: Ensure that the configuration for bank details is correctly set up in the system. This includes checking the bank key and ensuring that the bank is defined in the system.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Related Information:
  
  Infotype 0009: This infotype is used to store bank details for employees, including bank account numbers and bank keys.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for managing infotypes.
  SAP Help Documentation: Refer to SAP's official documentation for detailed information on infotype 0009 and its configuration.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team or consult with an SAP HR specialist for further assistance.