How To Fix HRPAY99CEE1_U2_UTIL036 - RGDIR doesn't exists in cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99CEE1_U2_UTIL - CEE01[UTIL2] - Messages for utilities

• Message number: 036

• Message text: RGDIR doesn't exists in cache.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99CEE1_U2_UTIL036 - RGDIR doesn't exists in cache. ?

  The SAP error message HRPAY99CEE1_U2_UTIL036 RGDIR doesn't exist in cache typically occurs in the context of SAP HR (Human Resources) payroll processing. This error indicates that the system is unable to find a specific directory (RGDIR) in the cache, which is necessary for processing payroll data.
  Cause:
  
  Cache Issues: The error often arises due to issues with the caching mechanism in SAP. The RGDIR (which stands for "Report Group Directory") may not have been loaded into the cache, or the cache may have been cleared or invalidated.
  Configuration Problems: There may be configuration issues in the payroll settings or in the report groups that are being used.
  Missing Data: The required data or configuration for the payroll process may not be present in the system.
  
  Solution:
  
  
  Refresh the Cache: 
  
  You can try to refresh the cache by using transaction code SE38 or SA38 to execute the report RHCUST01 or RHCUST02, which can help in reloading the necessary data into the cache.
  Alternatively, you can use transaction SM12 to delete any locks that might be affecting the cache.
  
  
  
  Check Configuration:
  
  Verify the configuration settings for payroll and ensure that all necessary report groups and directories are correctly set up.
  Check if the RGDIR is defined in the system and if it is correctly linked to the payroll process.
  
  
  
  Re-run the Payroll Process: After refreshing the cache and checking the configuration, try to re-run the payroll process to see if the error persists.
  
  
  System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue. You can use transaction SLG1 to view application logs.
  
  
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates that resolve known issues related to this error message.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38, SA38, SM12, and SLG1 for troubleshooting.
  SAP Documentation: Review SAP documentation related to HR payroll processing for additional insights into configuration and troubleshooting.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to address the HRPAY99CEE1_U2_UTIL036 RGDIR doesn't exist in cache error effectively.