How To Fix HRPAY99CEE1_U2_UTIL034 - Unable to read infotype &1 for period &2-&3 from cache.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPAY99CEE1_U2_UTIL - CEE01[UTIL2] - Messages for utilities

  • Message number: 034

  • Message text: Unable to read infotype &1 for period &2-&3 from cache.

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAY99CEE1_U2_UTIL034 - Unable to read infotype &1 for period &2-&3 from cache. ?

    The SAP error message HRPAY99CEE1_U2_UTIL034 indicates that the system is unable to read a specific infotype for a given period from the cache. This error typically occurs in the context of HR (Human Resources) payroll processing when the system is trying to access employee data that is not available in the cache.

    Cause:

    1. Cache Invalidation: The cache may have been invalidated or cleared, leading to the unavailability of the required infotype data.
    2. Data Not Loaded: The infotype data for the specified period may not have been loaded into the cache, possibly due to a previous error or misconfiguration.
    3. Incorrect Infotype or Period: The specified infotype or the date range may be incorrect or not applicable for the employee in question.
    4. Authorization Issues: There may be authorization issues preventing access to the required infotype data.
    5. System Configuration: There could be issues with the configuration of the payroll process or the infotype itself.

    Solution:

    1. Check Infotype Data: Verify that the infotype specified in the error message exists for the employee and the specified period. You can do this by using transaction codes like PA20 or PA30 to view the infotype records.
    2. Rebuild Cache: If the cache is invalid, you may need to rebuild it. This can often be done by running the payroll process again or using specific transaction codes to refresh the cache.
    3. Check Configuration: Review the configuration settings for the payroll process and the infotype in question to ensure they are set up correctly.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the infotype data.
    5. System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
    6. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on similar issues.

    Related Information:

    • Infotypes: Infotypes are data structures in SAP HR that store specific types of employee-related information (e.g., personal data, payroll data).
    • Caching Mechanism: SAP uses caching to improve performance by storing frequently accessed data in memory. If the cache is not properly maintained, it can lead to errors like the one described.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PC00_MXX_CALC (Payroll processing) for troubleshooting.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or HR support team for further investigation.

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