How To Fix HRPAY99CEE1_U2_UTIL037 - Unable to read payroll result with SEQNR=&1 from cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAY99CEE1_U2_UTIL - CEE01[UTIL2] - Messages for utilities

• Message number: 037

• Message text: Unable to read payroll result with SEQNR=&1 from cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAY99CEE1_U2_UTIL037 - Unable to read payroll result with SEQNR=&1 from cache. ?

  The SAP error message HRPAY99CEE1_U2_UTIL037 with the description "Unable to read payroll result with SEQNR=&1 from cache" typically occurs in the context of the SAP Human Capital Management (HCM) module, specifically during payroll processing. This error indicates that the system is unable to retrieve the payroll result for a specific sequence number (SEQNR) from the cache.
  Causes:
  
  Cache Issues: The payroll results may not be properly cached, or the cache may have been cleared or invalidated.
  Data Inconsistency: There may be inconsistencies in the payroll data, such as missing or incomplete payroll results for the specified employee or period.
  Authorization Issues: The user may not have the necessary authorizations to access the payroll results.
  Technical Issues: There could be underlying technical issues with the database or the application server that prevent access to the payroll results.
  Incorrect Sequence Number: The sequence number provided may not correspond to any existing payroll result.
  
  Solutions:
  
  Check Cache Settings: Ensure that the cache settings for payroll results are correctly configured. You may need to refresh or clear the cache.
  Verify Payroll Results: Check if the payroll results for the specified employee and period exist in the database. You can do this by using transaction codes like PC_PAYRESULT or PE51 to view payroll results.
  Re-run Payroll: If the payroll results are missing or incomplete, consider re-running the payroll for the affected period.
  Check Authorizations: Ensure that the user has the necessary authorizations to access payroll results. You may need to consult with your SAP security team.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Database Consistency Check: If there are indications of data inconsistency, consider running database consistency checks or using transaction SE38 to execute relevant reports that can help identify issues.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PC_PAYRESULT, PE51, SLG1, and SE38 for payroll processing and troubleshooting.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation related to payroll processing and caching mechanisms to better understand how payroll results are managed in the system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message HRPAY99CEE1_U2_UTIL037.