How To Fix HRPAY99CALC710 - The cluster directory (table RGDIR) does not contain any records


HRPAY99CALC710 - Overview

  • Message type: E = Error

  • Message class: HRPAY99CALC - Error Messages from International Payroll

  • Message number: 710

  • Message text: The cluster directory (table RGDIR) does not contain any records

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPAY99CALC710 - The cluster directory (table RGDIR) does not contain any records ?
    The SAP error message HRPAY99CALC710 indicates that the cluster directory (table RGDIR) does not contain any records. This error typically occurs in the context of payroll processing in SAP HR (Human Resources) when the system is unable to find the necessary data in the cluster directory for payroll calculations.
    
    Cause: Missing Data: The most common cause of this error is that the payroll cluster data has not been generated or is missing. This can happen if payroll has not been run for the relevant period or if there was an issue during the payroll run. Incorrect Configuration: There may be configuration issues in the payroll settings that prevent the creation of records in the RGDIR table. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the payroll data, leading to this error. Database Issues: There could be underlying database issues or inconsistencies that prevent the retrieval of data.
    Solution: Run Payroll: Ensure that

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