How To Fix HRPAO_ABSENCE038 - Internal error when reading Data

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAO_ABSENCE - For absence infotype in PAO

• Message number: 038

• Message text: Internal error when reading Data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAO_ABSENCE038 - Internal error when reading Data ?

  The SAP error message HRPAO_ABSENCE038 ("Internal error when reading Data") typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with absence management or time management functionalities. This error indicates that there is an issue with the internal processing of data related to employee absences.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the underlying data related to employee absences, such as absence records, infotypes, or related tables.
  Authorization Issues: The user may not have the necessary authorizations to access certain data, leading to an internal error when the system attempts to read it.
  Configuration Errors: Incorrect configuration in the absence management settings or related infotypes can lead to errors when the system tries to process absence data.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using, which could lead to unexpected internal errors.
  Database Issues: Problems with the database, such as locks or corruption, can also lead to this type of error.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE16 or SE11 to check the relevant tables for inconsistencies.
  Run reports or programs that check for data integrity in the absence management area.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the relevant infotypes and data.
  Use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Configuration Review:
  
  Review the configuration settings for absence types, absence quotas, and related infotypes in the SAP HCM module.
  Ensure that all necessary settings are correctly configured.
  
  
  
  Check for System Notes:
  
  Look for SAP Notes related to the error message. SAP frequently releases notes that address known issues and provide patches or workarounds.
  Use transaction SNOTE to check for and implement relevant SAP Notes.
  
  
  
  Database Check:
  
  If you suspect database issues, work with your database administrator to check for locks, corruption, or other issues that may affect data retrieval.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PT60 (Time Evaluation).
  Infotypes: Understand the relevant infotypes related to absences, such as infotype 2001 (Absences) and infotype 2002 (Attendance).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRPAO_ABSENCE038 error in your SAP system.