How To Fix HRPAO_ABSENCE035 - Internal error when deleting Absence record

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAO_ABSENCE - For absence infotype in PAO

• Message number: 035

• Message text: Internal error when deleting Absence record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAO_ABSENCE035 - Internal error when deleting Absence record ?

  The SAP error message HRPAO_ABSENCE035 typically indicates an internal error that occurs when attempting to delete an absence record in the Human Resources module. This error can arise due to various reasons, including data inconsistencies, authorization issues, or system configuration problems.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the absence record or related data that prevent the deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the absence record.
  System Configuration: There could be configuration settings in the SAP system that restrict the deletion of absence records under certain conditions.
  Database Locking: The absence record might be locked by another process or user, preventing deletion.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard deletion process.
  
  Solutions:
  
  
  Check Authorizations: Ensure that the user has the appropriate authorizations to delete absence records. This can be verified through transaction codes like SU53 (to check authorization failures) or PFCG (to review roles and authorizations).
  
  
  Review Data Consistency: Use transaction codes like PA30 (Maintain HR Master Data) to check the absence record for any inconsistencies. Ensure that all related data is correct and complete.
  
  
  Check for Locks: Use transaction code SM12 to check if the absence record is locked by another user or process. If it is locked, you may need to wait for the lock to be released or contact the user who has locked it.
  
  
  Consult with Technical Support: If the issue persists, it may be necessary to involve your SAP Basis or technical support team. They can check the system logs (transaction SLG1) for any underlying issues or errors that may provide more context.
  
  
  Review Custom Code: If there are any custom developments related to absence management, review them to ensure they are not causing the issue. This may require the involvement of a developer.
  
  
  System Configuration: Check the configuration settings in the SAP system related to absence management. This can include settings in the IMG (Implementation Guide) under Personnel Management.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  Documentation: Review the SAP Help documentation for the HR module to understand the expected behavior when deleting absence records.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups, as other users may have encountered and resolved similar issues.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further investigation.