How To Fix HRPANL_EN322 - Phone number (&1) of contact person &2 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPANL_EN - Messages for NL Master Data

• Message number: 322

• Message text: Phone number (&1) of contact person &2 is invalid

What causes this issue?

The telephone number of the contact person is not valid.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the telephone number contains characters that are not allowed.
For this, refer to Customizing for Payroll Netherlands under <LS> Basic
Settings -> Authority and Relationship Management</>.
The following characters are allowed:
+/-0123456789 and blank

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPANL_EN322 - Phone number (&1) of contact person &2 is invalid ?

  The SAP error message HRPANL_EN322 indicates that there is an issue with the phone number format for a contact person in the system. This error typically arises in the context of HR (Human Resources) modules, particularly when dealing with employee data or contact information.
  Cause:
  The error message "Phone number (&1) of contact person &2 is invalid" suggests that the phone number entered does not conform to the expected format or contains invalid characters. Common causes include:
  
  The phone number is missing required digits.
  The phone number contains non-numeric characters (e.g., letters, special characters).
  The phone number exceeds the maximum length allowed.
  The phone number format does not match the expected format for the country or region.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Phone Number Format:
  
  Ensure that the phone number is entered in the correct format. This may vary based on the country or region. For example, some countries require a country code, while others do not.
  
  
  
  Remove Invalid Characters:
  
  Make sure that the phone number contains only numeric characters. Remove any spaces, dashes, parentheses, or other special characters.
  
  
  
  Verify Length:
  
  Check that the phone number does not exceed the maximum length defined in the system. Typically, phone numbers should be within a certain range (e.g., 10-15 digits).
  
  
  
  Consult Documentation:
  
  Refer to your organization's SAP documentation or guidelines for the correct phone number format and any specific requirements.
  
  
  
  Test with a Valid Number:
  
  Try entering a known valid phone number to see if the error persists. This can help determine if the issue is with the specific number or a broader system issue.
  
  
  
  Check Configuration Settings:
  
  If you have access, check the configuration settings in SAP related to phone number formats. This may involve looking at the country-specific settings in the HR module.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Manuals: Review user manuals or training materials related to the HR module for best practices on entering contact information.
  System Configuration: Understanding how phone number formats are configured in your SAP system can help prevent similar issues in the future.
  
  By following these steps, you should be able to identify and correct the issue causing the HRPANL_EN322 error message.