How To Fix HRPADSI_PDF_UTIL502 - Output error: FP job open error


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADSI_PDF_UTIL - PDF printing utilities

  • Message number: 502

  • Message text: Output error: FP job open error

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADSI_PDF_UTIL502 - Output error: FP job open error ?

    The SAP error message HRPADSI_PDF_UTIL502 with the description "Output error: FP job open error" typically occurs in the context of generating PDF outputs, particularly when dealing with forms or payroll documents in SAP HR (Human Resources) modules. This error indicates that there was an issue when trying to open a function for processing the output job.

    Causes:

    1. Missing or Incorrect Configuration: The output device or the spool configuration may not be set up correctly.
    2. Authorization Issues: The user may not have the necessary authorizations to execute the function or access the required resources.
    3. Spool Issues: There may be problems with the spool system, such as the spool server being down or not configured properly.
    4. Temporary System Issues: Sometimes, temporary issues in the SAP system can lead to this error, such as memory issues or system overload.
    5. Incorrect Form or Program: The form or program being called may have errors or may not be correctly defined.

    Solutions:

    1. Check Output Device Configuration:

      • Go to transaction SPAD (Spool Administration) and verify that the output device is correctly configured and active.
      • Ensure that the device type is set to a PDF-compatible type.
    2. Review User Authorizations:

      • Check if the user has the necessary authorizations to execute the payroll or form processing jobs. Use transaction SU53 to analyze authorization issues.
    3. Check Spool Settings:

      • Ensure that the spool server is running and properly configured. You can check the status of the spool server in transaction SP01 (Spool Request Overview).
      • Clear any stuck or problematic spool requests that may be causing issues.
    4. Review Form and Program:

      • Check the form (e.g., SAPscript, Smart Forms, or Adobe Forms) and ensure it is correctly defined and activated.
      • If you are using a custom program, review the code for any potential issues.
    5. System Monitoring:

      • Monitor the system for any performance issues or memory constraints that could be affecting the job processing.
      • Check the system logs (transaction SM21) for any related error messages that could provide more context.
    6. Re-run the Job:

      • Sometimes, simply re-running the job after checking the above configurations can resolve the issue.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search for notes related to HR payroll processing and PDF output issues in the SAP Support Portal.
    • Transaction Codes:
      • SPAD: Spool Administration
      • SP01: Spool Request Overview
      • SU53: Authorization Check
      • SM21: System Log
    • Documentation: Review SAP documentation related to HR payroll processing and output management for additional insights.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the steps you have already taken.

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