How To Fix HRPADSI_PDF_UTIL501 - Device type & is not compatible with Adobe Document server

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADSI_PDF_UTIL - PDF printing utilities

• Message number: 501

• Message text: Device type & is not compatible with Adobe Document server

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADSI_PDF_UTIL501 - Device type & is not compatible with Adobe Document server ?

  The SAP error message HRPADSI_PDF_UTIL501 Device type & is not compatible with Adobe Document server typically occurs when there is an issue with the configuration of the device type used for generating PDF documents in SAP, particularly when using the Adobe Document Server (ADS) for forms and document generation.
  Cause:
  
  Incompatible Device Type: The device type specified in the print settings is not compatible with the Adobe Document Server. This can happen if the device type is not set to a type that supports PDF generation.
  Incorrect Configuration: The configuration of the output device in SAP may not be set up correctly to use the Adobe Document Server.
  Missing or Incorrect Device Type: The device type may not be defined in the system or may not be correctly configured to work with Adobe.
  
  Solution:
  
  
  Check Device Type:
  
  Go to transaction SPAD (Spool Administration).
  Check the device type assigned to the output device you are using. Ensure that it is set to a type that is compatible with Adobe Document Server, such as PDF1 or PDF2.
  
  
  
  Change Output Device:
  
  If the current device type is not compatible, you can change the output device to one that is compatible with Adobe Document Server.
  You can create a new output device with the correct device type if necessary.
  
  
  
  Configure Output Device:
  
  Ensure that the output device is configured to use the Adobe Document Server. This includes setting the correct host and port for the ADS.
  Check the settings in the output device configuration to ensure that it is set to use the correct print parameters.
  
  
  
  Test PDF Generation:
  
  After making changes, test the PDF generation again to see if the error persists.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring the Adobe Document Server.
  
  
  
  Related Information:
  
  Adobe Document Server (ADS): This is a component of SAP that allows for the generation of PDF documents from SAP forms. It is important to ensure that the ADS is properly installed and configured in your SAP environment.
  Device Types: Device types in SAP define how output is formatted and processed. It is crucial to use the correct device type for the intended output format.
  SAP Support: If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error and successfully generate PDF documents using the Adobe Document Server in SAP.