How To Fix HRPADSA038 - Dependents' tickets per cycle should not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADSA - Message Class PB KSA

• Message number: 038

• Message text: Dependents' tickets per cycle should not be empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADSA038 - Dependents' tickets per cycle should not be empty ?

  The SAP error message HRPADSA038 indicates that there is an issue with the dependents' tickets in the payroll processing cycle. Specifically, it means that the system expects there to be entries for dependents' tickets, but it has found that the relevant data is missing or empty.
  Cause:
  
  Missing Data: The most common cause of this error is that the dependents' tickets have not been entered or are not maintained in the system for the employee in question.
  Incorrect Configuration: There may be configuration issues in the payroll settings that are preventing the system from recognizing the dependents' tickets.
  Data Entry Errors: There could be errors in the data entry process, such as incorrect infotype entries or missing infotype records related to dependents.
  
  Solution:
  
  
  Check Infotype Records: 
  
  Go to the relevant infotype (usually Infotype 0021 for "Family/Dependents") and ensure that all necessary data for dependents is correctly entered.
  Make sure that the dependents' tickets are filled out properly and that there are no missing entries.
  
  
  
  Review Payroll Configuration:
  
  Check the payroll configuration settings to ensure that the dependents' tickets are correctly set up in the system.
  Ensure that the payroll schema and rules are correctly configured to process dependents' tickets.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the employee's data to identify any discrepancies or missing information that could lead to this error.
  Use transaction codes like PA20 or PA30 to view and edit employee data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this specific error message for any additional troubleshooting steps or patches that may be required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to dependents, such as Infotype 0021 (Family/Dependents) and Infotype 0001 (Organizational Assignment).
  Payroll Processing: Understanding the payroll processing cycle and how dependents' tickets are integrated into it can help in troubleshooting.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide updates that could resolve the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the HRPADSA038 error in SAP.