How To Fix HRPADRU_ETK036 - An unexpected error: infotype data for report generation is unavailable

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADRU_ETK - ETK message class

• Message number: 036

• Message text: An unexpected error: infotype data for report generation is unavailable

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADRU_ETK036 - An unexpected error: infotype data for report generation is unavailable ?

  The SAP error message HRPADRU_ETK036, which states "An unexpected error: infotype data for report generation is unavailable," typically occurs in the context of HR reporting or data extraction processes. This error indicates that the system is unable to retrieve the necessary infotype data required for generating a report.
  Causes:
  
  Missing Infotype Data: The specific infotype data that the report is trying to access may not exist for the employee or the selection criteria used.
  Authorization Issues: The user may not have the necessary authorizations to access the infotype data.
  Data Consistency Issues: There may be inconsistencies or corruption in the HR master data that prevent the report from accessing the required information.
  Configuration Issues: The report may not be correctly configured to access the relevant infotypes.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Check Infotype Data: Verify that the required infotype data exists for the employees in question. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Review Authorization: Ensure that the user running the report has the necessary authorizations to access the relevant infotypes. This can be checked in transaction PFCG (Role Maintenance).
  Data Consistency Check: Run consistency checks on the HR master data to identify and resolve any inconsistencies. This can be done using transaction PA03 (Maintain HR Master Data) or other relevant tools.
  Report Configuration: Review the configuration of the report to ensure it is set up correctly to access the required infotypes. This may involve checking the report parameters and selection criteria.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the documentation for the specific report you are trying to run, as it may provide insights into the required infotypes and any prerequisites.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.