How To Fix HRPADQA408 - The personnel number has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADQA - Message Class PB QA

• Message number: 408

• Message text: The personnel number has been changed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADQA408 - The personnel number has been changed ?

  The SAP error message HRPADQA408, which states "The personnel number has been changed," typically occurs in the context of HR (Human Resources) processes, particularly when there are changes to employee data that involve personnel numbers. This error can arise during various HR transactions, such as when trying to process payroll, update employee records, or perform actions that require consistency in personnel numbers.
  Cause:
  
  
  Personnel Number Change: The primary cause of this error is that the personnel number for an employee has been changed in the system. This can happen due to various reasons, such as:
  
  Merging of employee records.
  Changes in organizational structure.
  Data migration or updates from external systems.
  
  
  
  Inconsistent Data: The error may also occur if there are inconsistencies in the data being processed, such as trying to access or update records that reference an old personnel number.
  
  
  Pending Actions: There may be pending actions or transactions that are still referencing the old personnel number, leading to conflicts.
  
  
  Solution:
  
  
  Verify Personnel Number: Check the personnel number in the relevant HR infotypes (e.g., IT0001, IT0002) to ensure that it is correct and reflects the latest changes.
  
  
  Update References: If the personnel number has changed, ensure that all related records and transactions are updated to reflect the new personnel number. This includes payroll runs, time management records, and any other HR-related transactions.
  
  
  Check for Pending Transactions: Look for any pending transactions that may be referencing the old personnel number. Resolve these transactions before proceeding with further actions.
  
  
  Consult with HR Team: If you are unsure about the changes made to the personnel number, consult with your HR team or system administrator to understand the context and ensure that all necessary updates have been made.
  
  
  System Logs: Review system logs or change documents to identify when and why the personnel number was changed. This can provide insights into any potential issues that need to be addressed.
  
  
  Testing: If the error persists, consider testing the process in a development or quality assurance environment to replicate the issue and identify the root cause.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases notes that address known issues and provide solutions.
  Documentation: Review SAP documentation related to HR processes and personnel administration for best practices on managing personnel numbers and related data.
  User Forums: Engage with SAP user forums or communities where other users may have encountered similar issues and can share their solutions.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.