How To Fix HRPADQA220 - Employee does not meet eligibility criteria.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADQA - Message Class PB QA

  • Message number: 220

  • Message text: Employee does not meet eligibility criteria.

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADQA220 - Employee does not meet eligibility criteria. ?

    The SAP error message HRPADQA220, which states "Employee does not meet eligibility criteria," typically occurs in the context of HR processes, particularly when dealing with payroll, benefits, or other employee-related transactions. This error indicates that the employee in question does not fulfill certain predefined criteria necessary for the action being attempted.

    Causes:

    1. Eligibility Criteria Not Met: The employee may not meet specific eligibility criteria set in the system for benefits, payroll processing, or other HR-related functions. This could include factors such as:

      • Employment status (e.g., part-time vs. full-time)
      • Length of service
      • Job role or position
      • Specific conditions related to benefits or payroll (e.g., age, tenure)
    2. Incorrect Data: There may be incorrect or missing data in the employee's master record (e.g., personal information, employment details).

    3. Configuration Issues: The eligibility criteria may be incorrectly configured in the system, leading to unintended restrictions.

    4. Collective Agreements: If the organization operates under collective agreements, the employee may not be eligible for certain benefits or payroll processes as defined by those agreements.

    Solutions:

    1. Review Employee Data: Check the employee's master data in the SAP system to ensure all relevant information is accurate and complete. Look for:

      • Employment status
      • Job classification
      • Start date and tenure
    2. Check Eligibility Criteria: Review the eligibility criteria defined in the system for the specific process you are trying to execute. This may involve:

      • Consulting with HR or payroll administrators to understand the criteria.
      • Reviewing configuration settings in the SAP system related to benefits or payroll.
    3. Adjust Configuration: If the eligibility criteria are found to be incorrectly configured, adjustments may need to be made in the system settings. This typically requires access to the configuration settings in SAP and may involve collaboration with an SAP HR consultant.

    4. Consult Documentation: Refer to SAP documentation or help resources for specific details on the eligibility criteria for the process you are working with.

    5. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your internal SAP support team or SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP HR, such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data), to review employee records.
    • SAP Notes: Check for any SAP Notes related to HRPADQA220 for additional insights or patches that may address known issues.
    • Training and Documentation: Ensure that HR personnel are trained on the eligibility criteria and processes to minimize errors in the future.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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