How To Fix HRPADHR_UTIL034 - Unable to read infotype &1 for period &2-&3 from cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADHR_UTIL - Messages for Croatia HR - util

• Message number: 034

• Message text: Unable to read infotype &1 for period &2-&3 from cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADHR_UTIL034 - Unable to read infotype &1 for period &2-&3 from cache. ?

  The SAP error message HRPADHR_UTIL034 indicates that the system is unable to read a specific infotype for a given period from the cache. This can occur in various scenarios, particularly in the Human Resources (HR) module when dealing with employee data.
  Cause:
  
  Cache Issues: The most common cause is that the required infotype data is not available in the cache. This can happen if the data has not been loaded into the cache or if the cache has been cleared.
  Data Not Maintained: The infotype specified (denoted by &1) may not have been maintained for the employee or the specified period (denoted by &2 and &3).
  Authorization Issues: There may be authorization issues preventing the system from accessing the required infotype data.
  Configuration Issues: There could be configuration problems in the HR module that prevent the system from retrieving the data correctly.
  
  Solution:
  
  Check Infotype Data: Verify that the infotype specified in the error message is maintained for the employee in question for the specified period. You can do this by using transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Refresh Cache: If the infotype data is maintained but still not accessible, you may need to refresh the cache. This can often be done by using transaction code HRPAD or by restarting the relevant application server.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the infotype data. This can be checked in the user roles and profiles.
  Review Configuration: If the issue persists, review the configuration settings in the HR module to ensure that everything is set up correctly.
  Debugging: If you have access to technical resources, debugging the program that is generating the error can provide insights into why the cache is not being read correctly.
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of employee-related information (e.g., personal data, payroll data, etc.).
  Caching Mechanism: SAP uses caching to improve performance by storing frequently accessed data in memory. If the data is not in the cache, it may need to be fetched from the database, which can lead to performance issues.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.