How To Fix HRPADHR_UTIL035 - Unable to read RGDIR from cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADHR_UTIL - Messages for Croatia HR - util

• Message number: 035

• Message text: Unable to read RGDIR from cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADHR_UTIL035 - Unable to read RGDIR from cache. ?

  The SAP error message HRPADHR_UTIL035: Unable to read RGDIR from cache typically occurs in the context of HR (Human Resources) module operations, particularly when the system is trying to access the RGDIR (Register Directory) data from the cache but fails to do so. This can happen for various reasons, including issues with the cache itself, data inconsistencies, or configuration problems.
  Causes:
  
  Cache Corruption: The cache that stores RGDIR data may be corrupted or not properly initialized.
  Data Inconsistencies: There may be inconsistencies in the underlying data that the RGDIR is supposed to represent.
  Authorization Issues: The user may not have the necessary authorizations to access the RGDIR data.
  System Configuration: Incorrect configuration settings in the HR module or related components can lead to this error.
  Temporary System Issues: Sometimes, temporary issues with the SAP system or database can cause this error.
  
  Solutions:
  
  
  Clear Cache: 
  
  You can try to clear the cache for the HR module. This can often resolve issues related to corrupted cache data.
  Use transaction code SE38 to run the report HR_PAD_CACHE_CLEAR to clear the cache.
  
  
  
  Check Authorizations: 
  
  Ensure that the user encountering the error has the necessary authorizations to access RGDIR data. You may need to check the user roles and profiles.
  
  
  
  Data Consistency Check: 
  
  Perform a consistency check on the HR data. You can use transaction codes like PA30 or PA40 to check for any inconsistencies in employee data.
  
  
  
  Reinitialize Cache: 
  
  If clearing the cache does not work, you may need to reinitialize the cache. This can sometimes be done through specific HR reports or transactions.
  
  
  
  Check System Logs: 
  
  Review the system logs (transaction SM21) for any related error messages that could provide more context about the issue.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38 (ABAP Editor), SM21 (System Log), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions).
  SAP Notes: Regularly check for updates and patches related to the HR module in the SAP Support Portal.
  Documentation: Review SAP documentation for the HR module to understand the configuration and data flow related to RGDIR.
  
  By following these steps, you should be able to diagnose and potentially resolve the HRPADHR_UTIL035 error in your SAP system.