How To Fix HRPADCZ_UTIL037 - Cannot read payroll result with SEQNR=&1 from the cache.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRPADCZ_UTIL - Messages for Czech Rep.- util

  • Message number: 037

  • Message text: Cannot read payroll result with SEQNR=&1 from the cache.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRPADCZ_UTIL037 - Cannot read payroll result with SEQNR=&1 from the cache. ?

    The SAP error message HRPADCZ_UTIL037 indicates that the system is unable to read the payroll result from the cache for a specific sequence number (SEQNR). This error typically occurs in the context of Human Resources (HR) and Payroll processing within SAP.

    Cause:

    1. Cache Issues: The payroll results may not be available in the cache due to various reasons, such as cache expiration, incorrect cache settings, or issues during the payroll processing.
    2. Data Inconsistency: There may be inconsistencies in the payroll data, possibly due to incomplete payroll runs or errors during data processing.
    3. Authorization Issues: The user may not have the necessary authorizations to access the payroll results.
    4. Technical Issues: There could be underlying technical issues with the SAP system, such as database problems or issues with the payroll processing program.

    Solution:

    1. Check Payroll Results: Verify if the payroll results for the specified sequence number exist in the database. You can do this by using transaction codes like PC_PAYRESULT or PA03 to check the payroll results directly.
    2. Reprocess Payroll: If the payroll results are missing or incomplete, consider reprocessing the payroll for the affected period. Ensure that all necessary steps are completed without errors.
    3. Clear Cache: If the issue is related to cache, you may need to clear the cache. This can often be done through transaction SM12 (to delete lock entries) or SM21 (to check system logs).
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access payroll results. You may need to consult with your SAP security team to verify this.
    5. Review Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue. Use transaction SLG1 to view application logs.
    6. Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA03 (to display payroll results), PC_PAYRESULT (to view payroll results), and SM21 (to check system logs).
    • SAP Documentation: Review SAP documentation related to payroll processing and caching mechanisms to understand how the system manages payroll results.
    • System Performance: Monitor system performance and ensure that the database is functioning optimally, as performance issues can sometimes lead to cache-related errors.

    By following these steps, you should be able to diagnose and resolve the HRPADCZ_UTIL037 error effectively.

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