How To Fix HRPADCZ_UTIL035 - Cannot read RGDIR from the cache.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADCZ_UTIL - Messages for Czech Rep.- util

• Message number: 035

• Message text: Cannot read RGDIR from the cache.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADCZ_UTIL035 - Cannot read RGDIR from the cache. ?

  The SAP error message HRPADCZ_UTIL035: Cannot read RGDIR from the cache typically occurs in the context of SAP HR (Human Resources) and is related to the retrieval of organizational data from the cache. This error can arise due to various reasons, including issues with the cache itself, inconsistencies in the data, or problems with the underlying configuration.
  Causes:
  
  Cache Corruption: The cache that stores organizational data may be corrupted or not properly initialized.
  Data Inconsistencies: There may be inconsistencies in the data stored in the RGDIR table, which is used for organizational structure.
  Authorization Issues: The user may not have the necessary authorizations to access the RGDIR data.
  System Configuration: There may be issues with the configuration of the HR module or related components.
  Transport Issues: If recent transports were made, they might not have been properly imported, leading to inconsistencies.
  
  Solutions:
  
  
  Clear the Cache: 
  
  You can clear the cache for the HR module. This can often resolve issues related to corrupted cache data. Use transaction code SE38 to run the report RH_CACHE_REBUILD or HRP_CACHE_REBUILD to rebuild the cache.
  
  
  
  Check Data Consistency:
  
  Use transaction SE11 to check the RGDIR table for any inconsistencies. You can also run consistency checks using transaction S_PH0_48000420 to ensure that the data is correct.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the HR data. Check the user roles and profiles.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any related errors or warnings that might provide additional context for the issue.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all objects were transported correctly. You may need to re-import the transport or correct any issues.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
  
  
  
  Consult SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE38 (ABAP Reports), SM21 (System Log), and S_PH0_48000420 (HR Consistency Check).
  Documentation: Review SAP documentation related to HR data management and caching mechanisms.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the HRPADCZ_UTIL035 error effectively.