How To Fix HRPADCZ_RPCDPNT1024 - Sick certificate is inconsistent with absence

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADCZ_RPCDPNT1 - Message for RPCDPNT1

• Message number: 024

• Message text: Sick certificate is inconsistent with absence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADCZ_RPCDPNT1024 - Sick certificate is inconsistent with absence ?

  The SAP error message HRPADCZ_RPCDPNT1024 typically indicates that there is an inconsistency between a sick certificate (or medical certificate) and the absence record in the system. This error often arises in the context of HR (Human Resources) management, particularly when dealing with employee absences due to illness.
  Cause:
  
  Mismatch in Dates: The dates on the sick certificate may not align with the absence period recorded in the system. For example, the sick certificate might cover a different time frame than what is recorded as the absence.
  Absence Type: The type of absence recorded may not correspond to the type of sick leave indicated on the certificate.
  Data Entry Errors: There may be typographical errors or incorrect data entries in either the sick certificate or the absence record.
  System Configuration Issues: There could be configuration issues in the SAP system that lead to inconsistencies in how sick leave and absence records are processed.
  
  Solution:
  
  Verify Dates: Check the dates on the sick certificate and ensure they match the absence dates recorded in the SAP system. If they do not match, update the records accordingly.
  Check Absence Type: Ensure that the absence type recorded in the system corresponds to the type of sick leave indicated on the sick certificate.
  Correct Data Entry: Review the entries for any typographical errors or incorrect information. Make necessary corrections to ensure consistency.
  Consult HR Configuration: If the issue persists, consult with your SAP HR configuration team to ensure that the system is set up correctly to handle sick leave and absence records.
  Reprocess the Absence: If changes are made, you may need to reprocess the absence record to ensure that the system recognizes the updates.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
  Documentation: Review SAP HR documentation for guidelines on managing sick leave and absence records to ensure compliance with organizational policies.
  User Training: Ensure that HR personnel are trained on how to correctly enter and manage sick leave and absence records to minimize errors in the future.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or your internal IT department for further assistance.