How To Fix HRPADCZ_RPCDPNT0_RES014 - Pers. number &1 does not have matching name/surname &2/&3 (SAP<->CSSZ)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADCZ_RPCDPNT0_RES - HRPADCZ_RPCDPNT0_RES

• Message number: 014

• Message text: Pers. number &1 does not have matching name/surname &2/&3 (SAP<->CSSZ)

What causes this issue?

Personnel number was fully identified (ID, VS and activity type). First
name and second name in the XML file differs from the one in the 0002
infotype.

System Response

This is a warning only. Personal number will be processed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADCZ_RPCDPNT0_RES014 - Pers. number &1 does not have matching name/surname &2/&3 (SAP<->CSSZ) ?

  The SAP error message HRPADCZ_RPCDPNT0_RES014 indicates that there is a mismatch between the personal number (employee ID) and the name/surname in the SAP system compared to the CSSZ (Central Social Security System) data. This error typically arises during data synchronization or integration processes between SAP and external systems, such as CSSZ.
  Cause:
  
  
  Data Mismatch: The personal number in SAP does not correspond to the name and surname provided in the CSSZ data. This could be due to:
  
  Typographical errors in either system.
  Changes in employee names that have not been updated in one of the systems.
  Incorrect data entry during the initial setup or updates.
  
  
  
  Data Synchronization Issues: If there are issues with the data transfer or synchronization between SAP and CSSZ, it may lead to discrepancies.
  
  
  Configuration Issues: Incorrect configuration settings in the integration between SAP and CSSZ can also lead to this error.
  
  
  Solution:
  
  
  Verify Data: Check the personal number, name, and surname in both SAP and CSSZ systems. Ensure that they match exactly, including any special characters or spaces.
  
  
  Update Records: If discrepancies are found, update the records in the relevant system (SAP or CSSZ) to ensure consistency. This may involve:
  
  Correcting the name/surname in SAP if it is incorrect.
  Updating the CSSZ data if the information in SAP is accurate.
  
  
  
  Check Integration Settings: Review the configuration settings for the integration between SAP and CSSZ to ensure that they are set up correctly.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message.
  
  
  Contact Support: If the issue persists after verifying and updating the data, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  SAP HR Module: This error is related to the Human Resources (HR) module in SAP, which manages employee data.
  Data Governance: Maintaining accurate and consistent employee data across systems is crucial for compliance and reporting.
  Integration Tools: If you are using middleware or integration tools (like SAP PI/PO, SAP CPI), ensure that they are functioning correctly and that mappings are set up properly.
  
  By addressing the root cause of the mismatch and ensuring data consistency, you should be able to resolve the HRPADCZ_RPCDPNT0_RES014 error effectively.