How To Fix HRPADCO123 - City &1 not found for Department &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADCO - Messages for Payroll Colombia

• Message number: 123

• Message text: City &1 not found for Department &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADCO123 - City &1 not found for Department &2 ?

  The SAP error message HRPADCO123, which states "City &1 not found for Department &2," typically occurs in the context of Human Resources (HR) or Payroll modules when the system is unable to find a specified city associated with a particular department in the organizational structure.
  Cause:
  
  Missing City Data: The city specified in the employee's address or department configuration does not exist in the system's database.
  Incorrect Configuration: The department may be incorrectly configured, or the city may not be linked properly to the department.
  Data Entry Errors: There may be typographical errors in the city name or department code.
  Master Data Issues: The master data for the city or department may not have been maintained or may have been deleted.
  
  Solution:
  
  
  Check City Master Data:
  
  Navigate to the relevant transaction (e.g., OVT0 for maintaining cities) and verify if the city exists in the system.
  If the city is missing, you will need to create it.
  
  
  
  Verify Department Configuration:
  
  Check the configuration for the department in the organizational management (OM) module to ensure that it is correctly set up and linked to the appropriate city.
  Use transaction PPOME or PPOSE to review the organizational structure.
  
  
  
  Correct Data Entry:
  
  Review the employee's master data (transaction PA30) to ensure that the city name is entered correctly.
  Ensure that the department code is accurate and corresponds to the correct organizational unit.
  
  
  
  Maintain Master Data:
  
  If the city or department is missing, you may need to create or update the relevant master data using the appropriate transaction codes (e.g., OOVT for cities).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP HR module administrator for specific guidelines on maintaining city and department data.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PPOME (Change Organizational Structure), and OVT0 (Maintain City).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the necessary authorizations to view and edit the relevant master data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.