How To Fix HRPADCO097 - SSO number for &1 &2 &3 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADCO - Messages for Payroll Colombia

• Message number: 097

• Message text: SSO number for &1 &2 &3 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADCO097 - SSO number for &1 &2 &3 not found ?

  The SAP error message HRPADCO097 indicates that the Single Sign-On (SSO) number for a specific employee or personnel number is not found in the system. This error typically arises in the context of HR processes, particularly when dealing with employee data and SSO configurations.
  Cause:
  
  Missing SSO Configuration: The SSO number may not have been assigned or configured for the specified employee in the system.
  Data Inconsistency: There may be inconsistencies in the employee master data or the SSO configuration.
  Incorrect Input: The personnel number or other identifiers provided may be incorrect or not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the SSO information for the specified employee.
  
  Solution:
  
  Check Employee Master Data: Verify that the employee's master data is complete and that an SSO number has been assigned. This can be done through transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Review SSO Configuration: Ensure that the SSO configuration is correctly set up in the system. This may involve checking the relevant infotypes (e.g., Infotype 0105 for communication) to see if the SSO number is present.
  Correct Input Data: Double-check the personnel number and other identifiers used in the transaction to ensure they are correct.
  Authorization Check: Ensure that the user has the necessary authorizations to access the SSO information. This may involve checking user roles and authorizations in transaction SU01 (User Maintenance).
  Consult Documentation: Refer to SAP documentation or support notes related to SSO and HR processes for any specific configurations or known issues.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes related to employee data, especially Infotype 0105 (Communication) where SSO numbers might be stored.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Community forums for further assistance.
  
  By following these steps, you should be able to identify the root cause of the HRPADCO097 error and implement the necessary solutions.