How To Fix HRPADCO040 - The addition of customer and requester percentage must be equal to 100

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPADCO - Messages for Payroll Colombia

• Message number: 040

• Message text: The addition of customer and requester percentage must be equal to 100

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPADCO040 - The addition of customer and requester percentage must be equal to 100 ?

  The SAP error message HRPADCO040 typically occurs in the context of payroll processing or when configuring customer-specific settings in the SAP HR module. This error indicates that the sum of the customer percentage and the requester percentage must equal 100%. If they do not, the system will not allow the transaction to proceed.
  Cause:
  The error arises when the values entered for the customer percentage and the requester percentage do not add up to 100%. This can happen due to:
  
  Incorrect Data Entry: The user may have mistakenly entered values that do not sum to 100%.
  Configuration Issues: There may be a misconfiguration in the payroll or HR settings where the percentages are defined.
  Changes in Business Rules: If there have been recent changes in how percentages are calculated or applied, this could lead to discrepancies.
  
  Solution:
  To resolve the HRPADCO040 error, follow these steps:
  
  
  Check the Values: Review the values entered for both the customer percentage and the requester percentage. Ensure that they add up to exactly 100%.
  
  For example, if the customer percentage is 70%, the requester percentage should be 30%.
  
  
  
  Adjust the Percentages: If the values do not sum to 100%, adjust them accordingly. You may need to consult with your finance or HR department to determine the correct percentages.
  
  
  Review Configuration: If you suspect a configuration issue, check the relevant settings in the SAP system. This may involve:
  
  Accessing the configuration settings for payroll or HR.
  Ensuring that the percentages are set correctly in the relevant infotypes or tables.
  
  
  
  Consult Documentation: If you are unsure about the correct percentages or how to configure them, refer to SAP documentation or user manuals related to payroll processing.
  
  
  Testing: After making adjustments, test the transaction again to ensure that the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may need to use specific transaction codes to access the relevant infotypes or configuration settings (e.g., PA30 for infotype maintenance).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Roles: Ensure that you have the necessary permissions to make changes to the payroll or HR settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HR.