How To Fix HRPAD99_EVE020 - Decision cases not maintained for entitlement &1 in period &2 &3

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAD99_EVE - Messages for EVE

• Message number: 020

• Message text: Decision cases not maintained for entitlement &1 in period &2 &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAD99_EVE020 - Decision cases not maintained for entitlement &1 in period &2 &3 ?

  The SAP error message HRPAD99_EVE020 indicates that there are no decision cases maintained for a specific entitlement in a given period. This error typically arises in the context of SAP Human Capital Management (HCM) when dealing with employee entitlements, such as leave or benefits.
  Cause:
  
  Missing Decision Cases: The primary cause of this error is that the system cannot find any decision cases defined for the specified entitlement (e.g., leave type, benefit) for the given period. Decision cases are necessary for the system to determine how to process the entitlement.
  Incorrect Configuration: There may be a configuration issue in the system where the decision cases have not been set up correctly for the entitlement in question.
  Data Entry Errors: There could be errors in the data entry for the entitlement or the period specified, leading to the system not being able to find the relevant decision cases.
  
  Solution:
  
  
  Check Decision Cases: Verify that the decision cases for the specified entitlement are correctly maintained in the system. This can typically be done in the configuration settings of the relevant module (e.g., Payroll, Time Management).
  
  Navigate to the configuration area for the specific entitlement and check if decision cases are defined for the relevant period.
  
  
  
  Maintain Decision Cases: If decision cases are missing, you will need to create or maintain them. This involves:
  
  Accessing the configuration for the entitlement.
  Adding the necessary decision cases for the specified period.
  
  
  
  Review Configuration Settings: Ensure that the configuration settings for the entitlement are correct and that they align with the business rules and requirements.
  
  
  Check for Data Entry Errors: Review the data entries for the entitlement and the period to ensure that they are correct and complete.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on maintaining decision cases for the entitlement in question.
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes (like SPRO) to access the configuration settings for maintaining decision cases.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on configuration.
  Testing: After making changes, perform testing to ensure that the error is resolved and that the entitlements are processed correctly.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP HCM expert or reach out to SAP support for further assistance.