How To Fix HRPAD00_SEPA_MANDATE021 - Enter either a personnel number or a payee key

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPAD00_SEPA_MANDATE - SEPA Mandates for Direct Debits in Payroll

• Message number: 021

• Message text: Enter either a personnel number or a payee key

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPAD00_SEPA_MANDATE021 - Enter either a personnel number or a payee key ?

  The SAP error message HRPAD00_SEPA_MANDATE021 indicates that the system requires either a personnel number or a payee key to proceed with the operation related to SEPA mandates. This error typically occurs in the context of payroll processing or when managing payment mandates in the SAP Human Capital Management (HCM) module.
  Cause:
  
  Missing Input: The user did not provide either a personnel number or a payee key when trying to create or manage a SEPA mandate.
  Incorrect Configuration: The system may not be properly configured to recognize the personnel number or payee key.
  Data Entry Error: There may have been a typographical error or oversight in entering the required information.
  
  Solution:
  
  
  Provide Required Information:
  
  Ensure that you enter either a valid personnel number or a payee key in the relevant fields before executing the transaction.
  If you are unsure of the personnel number or payee key, you can look it up in the relevant SAP tables or through the personnel management screens.
  
  
  
  Check Configuration:
  
  Verify that the configuration for SEPA mandates is correctly set up in your SAP system. This includes checking the settings for payment methods and ensuring that the necessary data is available for the personnel numbers or payee keys you are working with.
  
  
  
  Data Validation:
  
  Double-check the data you are entering for any errors. Ensure that the personnel number or payee key is valid and exists in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on how to properly enter SEPA mandates and the required fields.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SEPA Mandates: SEPA (Single Euro Payments Area) mandates are agreements between a debtor and a creditor that authorize the creditor to collect payments from the debtor's bank account.
  Personnel Number: This is a unique identifier assigned to each employee in the SAP system, used for various HR and payroll processes.
  Payee Key: This is typically used to identify the payee in payment processing scenarios.
  
  By ensuring that the required information is provided and that the system is correctly configured, you should be able to resolve the error and proceed with your transaction.