HRPA_ROLLBACK017 - Personnel number &1 locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRPA_ROLLBACK - Rollback

• Message number: 017

• Message text: Personnel number &1 locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRPA_ROLLBACK017 - Personnel number &1 locked by user &2 ?

  The SAP error message HRPA_ROLLBACK017 indicates that a personnel number is currently locked by another user. This typically occurs in the Human Resources (HR) module when multiple users attempt to access or modify the same personnel record simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the personnel number for processing.
  System Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a user accesses a personnel record, it gets locked until the user completes their transaction or the session times out.
  Long-running Transactions: If a user has a long-running transaction, it can hold the lock for an extended period, preventing others from accessing the same record.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish their transaction. After a short period, try accessing the personnel number again.
  Identify the Lock: If you have the necessary authorizations, you can check which user has locked the personnel number:
  
  Use transaction code SM12 to view and manage locks.
  Look for the specific personnel number and see which user has it locked.
  
  
  Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can release the lock or finish their transaction.
  Release the Lock: If the lock is no longer needed (e.g., the user has logged off unexpectedly), an administrator can manually release the lock using transaction code SM12.
  Check for System Issues: If this issue occurs frequently, it may indicate a problem with the system configuration or user training. Review the processes to ensure users are aware of how to properly release locks.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting similar issues. Locks can be either exclusive (preventing all other access) or shared (allowing read access).
  User Training: Providing training to users on how to manage their sessions and avoid long locks can help reduce the occurrence of this error.
  Performance Monitoring: Regularly monitor system performance and user activity to identify patterns that may lead to locking issues.
  
  If the problem persists or if you encounter additional errors, it may be beneficial to consult with your SAP Basis team or technical support for further investigation.