How To Fix HRMSSRCF004 - The support group differs from the proposal stored ' &1 '

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSSRCF - Manager Services in Recruitment

• Message number: 004

• Message text: The support group differs from the proposal stored ' &1 '

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSSRCF004 - The support group differs from the proposal stored ' &1 ' ?

  The SAP error message HRMSSRCF004 indicates that there is a mismatch between the support group specified in a request and the support group that is stored in the proposal. This error typically occurs in the context of SAP HR (Human Resources) processes, particularly when dealing with support requests or service requests.
  Cause:
  The error is caused by the following scenarios:
  
  Mismatch in Support Groups: The support group you are trying to assign or use in the current transaction does not match the one that was previously stored in the proposal.
  Changes in Configuration: There may have been changes in the configuration of support groups after the proposal was created, leading to inconsistencies.
  Data Entry Errors: There could be a simple data entry error where the wrong support group is being referenced.
  
  Solution:
  To resolve the HRMSSRCF004 error, you can take the following steps:
  
  
  Verify Support Group: Check the support group that is currently being used in the transaction and compare it with the one stored in the proposal. Ensure that they match.
  
  
  Update Proposal: If the support group has changed, you may need to update the proposal to reflect the correct support group. This can usually be done in the relevant transaction or configuration settings.
  
  
  Recreate Proposal: If the proposal is outdated or incorrect, consider recreating it with the correct support group.
  
  
  Consult Configuration: If you have access to the configuration settings, review the support group settings in the system to ensure they are correctly defined and aligned with your organizational structure.
  
  
  Check User Authorizations: Ensure that the user has the necessary authorizations to access and modify the support group settings.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in managing support groups and proposals, such as HR-related transactions.
  Documentation: Review SAP documentation related to HR service requests and support group configurations for more detailed guidance.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  
  By following these steps, you should be able to identify the cause of the HRMSSRCF004 error and implement a solution to resolve it.