How To Fix HRMSSRCF002 - You must specify the support group

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSSRCF - Manager Services in Recruitment

• Message number: 002

• Message text: You must specify the support group

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSSRCF002 - You must specify the support group ?

  The SAP error message HRMSSRCF002, which states "You must specify the support group," typically occurs in the context of SAP HR (Human Resources) or SAP SuccessFactors when a user is trying to submit a request or perform an action that requires the specification of a support group. This error indicates that the system expects a support group to be defined, but it has not been provided.
  Cause:
  
  Missing Support Group: The most common cause of this error is that the user has not selected or entered a support group in the relevant field.
  Configuration Issues: There may be configuration settings in the SAP system that require a support group to be defined for certain processes, and these settings may not be properly configured.
  User Role/Authorization: The user may not have the necessary permissions to view or select a support group.
  
  Solution:
  
  Specify the Support Group: Ensure that you fill in the required field for the support group before submitting the request. This may involve selecting from a dropdown list or entering a specific code.
  Check Configuration: If you are an administrator or have access to configuration settings, check the relevant configuration in the SAP system to ensure that support groups are properly defined and linked to the relevant processes.
  User Training: If users are frequently encountering this error, consider providing training or documentation on how to properly fill out the forms or requests that require a support group.
  Authorization Check: Verify that the user has the necessary authorizations to access and select support groups. If not, you may need to adjust their roles or permissions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the SAP HR or SuccessFactors documentation for guidance on how to properly configure and use support groups.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By addressing the missing support group and ensuring proper configuration and user training, you should be able to resolve the HRMSSRCF002 error effectively.