How To Fix HRMSS_PROFILES_WDA012 - Error sending mail

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSS_PROFILES_WDA - Message class for MSS WDA Profile applications

• Message number: 012

• Message text: Error sending mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSS_PROFILES_WDA012 - Error sending mail ?

  The SAP error message HRMSS_PROFILES_WDA012 typically indicates an issue with sending emails from the SAP system, particularly in the context of the SAP HCM (Human Capital Management) module. This error can arise due to various reasons, including configuration issues, missing parameters, or connectivity problems.
  Causes:
  
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SICF (Internet Communication Framework).
  SMTP Server Issues: The SMTP server settings may be incorrect, or the server may be down or unreachable.
  Missing Email Addresses: The recipient's email address may be missing or incorrectly formatted.
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Go to transaction SCOT and ensure that the SMTP node is configured correctly.
  Verify that the SMTP server settings (host, port, etc.) are correct.
  
  
  
  Test SMTP Connection:
  
  Use transaction SOST to check the status of sent emails and see if there are any errors.
  You can also use the Test Connection feature in SCOT to ensure that the SAP system can connect to the SMTP server.
  
  
  
  Verify Recipient Email Addresses:
  
  Ensure that the email addresses being used are valid and correctly formatted.
  Check if the email addresses are stored correctly in the relevant infotypes (e.g., IT0105 for communication).
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and profiles assigned to the user.
  
  
  
  Review Network Settings:
  
  Check for any firewall or network settings that may be blocking the connection to the SMTP server.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests
  SICF: Maintain Services
  
  
  SAP Notes: Search for SAP Notes related to email sending issues in the SAP Support Portal.
  Documentation: Review the SAP Help documentation for configuring SAPconnect and email settings.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.