How To Fix HRMSS_CICO_APPR003 - Rejection notification sent

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSS_CICO_APPR - Message Class for MSS Clock-In/Out Approval Application

• Message number: 003

• Message text: Rejection notification sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSS_CICO_APPR003 - Rejection notification sent ?

  The SAP error message HRMSS_CICO_APPR003 typically indicates that a rejection notification has been sent for a time entry or attendance record in the SAP system. This message is part of the SAP Human Capital Management (HCM) module, specifically related to the Time Management component.
  Cause:
  The error message is usually triggered when:
  
  A time entry or attendance record submitted for approval has been rejected by a manager or an approver.
  The system is configured to send notifications to the employee or relevant parties when a rejection occurs.
  There may be issues with the configuration of the approval workflow or the notification settings.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  
  Check Approval Status: Verify the status of the time entry or attendance record in question. Ensure that it has indeed been rejected and review any comments or reasons provided by the approver.
  
  
  Review Notification Settings: Check the configuration settings for notifications in the SAP system. Ensure that the rejection notifications are set up correctly and that the intended recipients are configured to receive them.
  
  
  Communicate with Approver: If the rejection was unexpected, communicate with the approver to understand the reasons behind the rejection. This can help in addressing any issues or misunderstandings.
  
  
  Correct the Entry: If the rejection was due to errors in the time entry (e.g., incorrect hours, missing information), make the necessary corrections and resubmit the entry for approval.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on handling rejection notifications and approval workflows.
  
  
  Technical Support: If the issue persists or if there are technical problems with the notification system, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to the HRMSS_CICO_APPR003 message.
  Workflow Configuration: Familiarize yourself with the workflow configuration in SAP HCM, as this can impact how approvals and notifications are managed.
  User Training: Ensure that users involved in the approval process are trained on how to handle rejections and the subsequent steps to take.
  
  By following these steps, you should be able to address the issue related to the HRMSS_CICO_APPR003 error message effectively.