How To Fix HRMSS_CICO_APPR002 - Clock-In/Out Correction request rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSS_CICO_APPR - Message Class for MSS Clock-In/Out Approval Application

• Message number: 002

• Message text: Clock-In/Out Correction request rejected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSS_CICO_APPR002 - Clock-In/Out Correction request rejected ?

  The SAP error message HRMSS_CICO_APPR002 indicates that a Clock-In/Out Correction request has been rejected. This error typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly in the Time Management area where employees can submit requests to correct their clock-in and clock-out times.
  Causes:
  
  Approval Workflow Issues: The request may not have been approved by the designated approver or may have been rejected due to workflow settings.
  Validation Errors: The correction request may not meet certain validation criteria set in the system, such as time overlaps, incorrect time formats, or exceeding allowed correction limits.
  Authorization Issues: The user may not have the necessary permissions to submit or approve correction requests.
  System Configuration: There may be configuration settings in the SAP system that prevent the request from being processed correctly.
  Missing Data: Required fields or data may be missing in the correction request.
  
  Solutions:
  
  Check Approval Status: Verify the status of the correction request in the workflow. If it is pending or rejected, check with the approver for reasons.
  Review Validation Rules: Ensure that the correction request adheres to all validation rules. Check for any time overlaps or incorrect entries.
  Permissions Review: Confirm that the user has the necessary authorizations to submit and approve correction requests. If not, contact your SAP security administrator.
  Configuration Review: Consult with your SAP HCM configuration team to ensure that the system settings are correct and that there are no restrictions preventing the request from being processed.
  Complete Required Fields: Make sure all mandatory fields in the correction request are filled out correctly before resubmitting.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes often provide specific guidance or fixes for common problems.
  Documentation: Refer to the SAP HCM documentation for detailed information on the Clock-In/Out Correction process and the associated workflows.
  User Training: Ensure that users are trained on how to properly submit correction requests and understand the approval process.
  
  If the issue persists after checking these areas, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.