How To Fix HRMSS_CATS_APPR_WDA017 - E-Mail IDs not maintained for all employees; contact administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMSS_CATS_APPR_WDA - Message class for MSS WDA CATS Applications

• Message number: 017

• Message text: E-Mail IDs not maintained for all employees; contact administrator

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMSS_CATS_APPR_WDA017 - E-Mail IDs not maintained for all employees; contact administrator ?

  The SAP error message HRMSS_CATS_APPR_WDA017 indicates that there are missing email IDs for some employees in the system. This error typically occurs in the context of the SAP CATS (Cross-Application Time Sheet) application, particularly when trying to send notifications or approvals via email.
  Cause:
  
  Missing Email Addresses: The primary cause of this error is that one or more employees do not have their email addresses maintained in the system. This is essential for functionalities that involve sending notifications or approval requests via email.
  Data Inconsistency: There may be inconsistencies in the employee master data, which can lead to missing or incorrect email addresses.
  Configuration Issues: There might be issues with the configuration of the system that prevents email addresses from being properly assigned or recognized.
  
  Solution:
  
  
  Maintain Email Addresses:
  
  Go to the employee master data (transaction code PA30 or PA20).
  Search for the employees who are causing the error.
  Ensure that the email addresses are correctly maintained in the relevant infotype (usually Infotype 0105 for communication).
  Save the changes.
  
  
  
  Check for Missing Data:
  
  Run a report to identify employees without email addresses. This can often be done using standard SAP reports or custom queries.
  Correct any missing data for those employees.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to email notifications in the SAP system. Ensure that the email sending functionality is properly set up.
  Consult with your SAP Basis or technical team if there are any issues with the email server configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  User Roles and Authorizations: Ensure that the users responsible for maintaining employee data have the necessary authorizations to edit email addresses.
  Documentation: Refer to SAP documentation or help notes related to CATS and employee master data management for more detailed guidance.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  By addressing the missing email addresses and ensuring proper configuration, you should be able to resolve the HRMSS_CATS_APPR_WDA017 error.