How To Fix HRMGE00GENERAL811 - Impossible to call an Office Application

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMGE00GENERAL - Message Class for Management of Global Employees

• Message number: 811

• Message text: Impossible to call an Office Application

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRMGE00GENERAL811 - Impossible to call an Office Application ?

  The SAP error message HRMGE00GENERAL811 ("Impossible to call an Office Application") typically occurs when there is an issue with the integration between SAP and Microsoft Office applications. This error can arise in various scenarios, such as when trying to generate documents, reports, or other outputs that require Office applications like Word or Excel.
  Causes:
  
  Missing or Incorrect Configuration: The integration settings between SAP and the Office application may not be configured correctly.
  Office Application Not Installed: The required Office application (e.g., Word, Excel) may not be installed on the machine where the SAP GUI is running.
  File Association Issues: The operating system may not have the correct file associations set up for the Office applications.
  Permissions Issues: The user may not have the necessary permissions to access the Office application or the files being generated.
  SAP GUI Version: An outdated version of the SAP GUI may not support the required features for Office integration.
  Network Issues: If the Office application is installed on a network drive or requires network access, connectivity issues may prevent it from launching.
  
  Solutions:
  
  Check Installation: Ensure that the required Office application is installed on the local machine.
  Verify Configuration: Check the SAP settings for Office integration. This can usually be found in the SAP GUI options under "Integration" or "Office Integration."
  Update SAP GUI: Make sure you are using the latest version of the SAP GUI, as updates may include fixes for integration issues.
  Check File Associations: Ensure that the file types (e.g., .docx, .xlsx) are associated with the correct Office applications in the operating system.
  Permissions: Verify that the user has the necessary permissions to access the Office application and any files being generated.
  Test Office Application: Try to open the Office application directly to ensure it is functioning correctly outside of SAP.
  Check for Add-ins: Sometimes, add-ins in Office applications can interfere with their operation. Try disabling any unnecessary add-ins.
  Consult SAP Notes: Check the SAP Support Portal for any relevant notes or patches that address this specific error.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to Office integration issues. These notes often provide specific troubleshooting steps or patches.
  SAP Community: The SAP Community forums can be a valuable resource for finding solutions from other users who have encountered similar issues.
  Documentation: Review the official SAP documentation regarding Office integration for any specific requirements or configurations that may be necessary.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with a technical expert who can provide further assistance.